About Us

Welcome to Vellucentria, a home and lifestyle brand inspired by the harmony of natural materials, thoughtful craftsmanship, and contemporary living. We believe that a well-designed home should offer more than visual appeal—it should create a welcoming environment where comfort, functionality, and personal style come together.

Drawing inspiration from the beauty of natural wood, artisanal traditions, and modern interiors, Vellucentria brings together carefully selected home essentials designed to complement everyday living. Our collections embrace organic textures, balanced forms, and understated details, helping customers create spaces that feel both refined and inviting.

At Vellucentria, we value the connection between nature and the spaces we inhabit. Our goal is to make thoughtful home styling more accessible through products that combine practical purpose with enduring aesthetic appeal. Whether refreshing a favorite corner or enhancing an entire living space, we hope to inspire homes that reflect warmth, individuality, and effortless sophistication.

Business Ownership & Corporate Transparency

Vellucentria operates as an online home and lifestyle retail brand under the ownership and management of hongkong surfari co., Limited.

We recognize the importance of accountability and clear business practices in building lasting customer relationships. Our operations are guided by applicable commercial requirements and consumer protection principles, with an emphasis on providing a dependable and transparent online shopping experience.

To support responsible business management, our company oversees essential activities relating to store administration, order coordination, customer communication, and operational fulfillment through its designated business structure.

For reference, our official corporate information is provided below:

• Registered Legal Entity: hongkong surfari co., Limited

• Business Address: Unit 1406B, 14/F, The Belgian Bank Building, Nos. 721–725 Nathan Road, Kowloon, Hong Kong

• Operating Brand: Vellucentria

We believe that making our business information accessible is an important part of maintaining customer confidence and supporting open communication.

Customer Assistance & Communication

Providing a reliable and considerate customer experience is a central part of our commitment at Vellucentria.

Our customer service team is available to assist with product-related questions, order information, delivery inquiries, and assistance following a purchase. We aim to address customer concerns with professionalism, clarity, and care throughout the shopping process.

Customers seeking assistance, wishing to share feedback, or requiring additional information about our business may contact us using the following official channels:

• Customer Support Email: support@calinovestara.com

• Customer Service Phone: +1 (443) 658-3823

We welcome customer feedback and value every opportunity to improve our products, services, and overall shopping experience.

Thank you for discovering Vellucentria. We look forward to helping you create a living environment that celebrates natural character, thoughtful design, and the simple beauty of everyday life.